Surviving the Extreme Client
We all have them. That client who comes in with demands, or a picture of a […]
Surviving the Extreme Client Read More
Pet Detective: Dealing With Skin Issues
Facebook post: I have an itchy dog, what shampoo should I use? Within 2–3 hours there
Pet Detective: Dealing With Skin Issues Read More
Sheltie Summer Send-Off
As the summer months wind down and fall is just beginning, I thought I would highlight
Sheltie Summer Send-Off Read More
The Four C’s of Restraint-Free Grooming
There are four main keys to grooming restraint–free. I call them “The Four C’s”: Compassion, Connection,
The Four C’s of Restraint-Free Grooming Read More
Retaining Regular Clients (Post-Pandemic)
After spending many years educating cat owners on the importance of regular feline grooming, numerous grooming
Retaining Regular Clients (Post-Pandemic) Read More
Neglected Cat to Regular Client
When a pelted cat is presented at a first appointment, we are sad, but hopeful. Three
Neglected Cat to Regular Client Read More
Covid-19: A Crisis or a Wake-Up Call?
As we return to work within our new routine, we need to reflect on what we
Covid-19: A Crisis or a Wake-Up Call? Read More
Diamond in the Ruff Creates a Culture of Caring and Commitment
“We’re going to someone’s home to provide a one–on–one service. That’s special,” shares Maggie Springer of
Diamond in the Ruff Creates a Culture of Caring and Commitment Read More
Certificates and Licensing Getting Prepared
Many of us actively seek new information about what we do so that we can continue
Certificates and Licensing Getting Prepared Read More
Fear of Trying Something New
Did you know there is a word for the fear of trying something new? It is
Fear of Trying Something New Read More
Grooming Business Models: One Size Does Not Fit All
All groomers are not created equal. Well…in some cases they are, and some they are not.
Grooming Business Models: One Size Does Not Fit All Read More