Equipment

When we think of retail and add–on services, we want to focus on the daily frustrations […]

I have a scissor addiction. There, I said it. And you know what? I’m proud of

In the over saturated pet shampoo category, companies are challenged to differentiate their products in order

We’ve all heard the old saying “If it ain’t broke, don’t fix it.” But when it comes to the world of pet grooming tools, that saying couldn’t be further from the truth!

Dear Michell, I don’t get to go to very many grooming trade shows. I feel like I am missing out on the newest and greatest tools. Do you have a list of must–haves?

How has technology impacted your business? To answer this question, let’s first take a journey into the halls of history of Pet Grooming Business and see how our industry has changed over time.

If the power switch on your computer breaks, the rest of your computer is fine, but you cannot use it. If one wheel falls off your vehicle, you are not going anywhere. If you have one pair of clippers and they break, you can’t groom many of the dogs on your schedule.

Who does not LOVE to buy new tools? Especially when you are at a trade show where you can try everything out! As a former elementary educator who learned how to groom cats as a “bucket list” item and turned my cat grooming education into a successful house call business, my tool list is very minimal.

Oversized index cards, reminder phone calls and hours of handwritten notes have served our industry well for many years. But with today’s technology, consumers expect businesses to keep up with the times, providing quick responses and modern experiences.

“Life hacks” have been quite popular in the last few years. This term is used to refer to a shortcut, trick, or novel method of accomplishing something in a way that makes life more efficient and productive. Sometimes “hacks” describe a method of using ordinary things in creative ways.

The lowly comb. It’s often treated like the Rodney Dangerfield of the grooming industry. It’s used & abused, but “It don’t get no respect!” The basic comb is a workhorse of a tool. In fact, you can’t complete a groom without one. But, it seldom receives much in the way of recognition or glory. It’s a simple tool that we take for granted. A comb is just a comb—right? No, not any more.