…products will be appropriate for the brushing needs of every feline client. I stock 90% medium combs and 10% fine combs as most clients need a medium comb to maintain…
Retail Items & Add-On Services for the Feline Client Read More
…at home, I am seeing it more often and it is being properly line brushed and combed out—no ripping of hairs or mats is happening. Win–win! I thought this would…
Turn Your Holidays from Help! to Happy: The Benefits of Bath-Only Appointments Read More
…detail and perfectionism, be thankful. You have encouraged a fellow pet professional. You took a new groomer under your wing, or hired a new assistant, or taught someone with an…
You are a Groomer: Be Thankful Read More
…end up in the trash after a drop or several attempts at sharpening them, so you’re out the cost of the shears, the cost of servicing and now the cost…
You Spent How Much on Scissors? Read More
…the mindset they’ll be here 5–10+ years.” One of the keys to their success is communication. “We encourage our staff and groomers to be completely transparent. We encourage them to…
See Spot Dog Grooming: Setting the Standard for Communication & Animal Welfare Read More
…The phenomena seems to be more common in new–to–the–grooming–process puppies and old, frail dogs. Very athletic dogs tended to be more adept at keeping all four paws on the tabletop. …
Safety Steps for Rear End Awareness Read More
…communicate better with the dogs in our care. We also prevent common behavioral issues, including, but not limited to, stranger reactivity, aggression, resource guarding and certain types of barking. Canine…
…with your client. Today I had a new client cat named Lemon. Lemon’s owner had spent extensive time on my website before they scheduled an appointment. From my website, the…
The (Cat Grooming) Customer Is Not Always Right Read More
…to show the world who and what your brand stands for is right at your fingertips. You create the content. You drive the image/branding that you want your company to…
Hook Line & Sinker: Using Social Media to Reel in Customers Read More
