It’s finally happened. You have worked long and hard to build your business, and now you have more work than you can handle alone. You know that it’s time to hire your first employee…but how do you go about it? Your first step is to decide what kind of help you need. Is it a brusher/bather, a receptionist with retail selling experience, a full-time groomer, or someone who can do a bit of everything?
Hiring Your First Employee Read More
Before I opened my own stationary pet salon, I used to daydream about what it would be like. I pictured myself caring for each dog as if they were my own. I pictured myself bathing and drying, scissoring and sculpting. In my head, I had a rack of organized bandannas, a shelf of quality shampoos, a drawer full of freshly sharpened shears, and most importantly, I had scores of satisfied customers.
Help Wanted Front Desk Frustration Read More
Well, it happened. I had to fire an employee. I’ve had to do it only a few times over the last 20 years, thankfully. This firing was a little different than the prior situations, but firing someone is never pleasant.
The Not So Fine Art of Firing Read More