Defining Best Practices For Your Salon
Best Practices for your salon are defined as a set of guidelines that you practice to complete your services in the highest manner for your clients and their pets. For many groomers, they are already in place yet not written or defined. You may have a certain way you greet your client, a particular way you like to complete a nail trim, or even a preferred style for your pet Bichon heads.
I have been asked a lot of times, is it better to buy a grooming shop or build your own? This is the question that many groomers are faced with. The answer is more complicated than you think. As an owner of a very busy salon, we had our share of groomers come and go and each of them say the same thing as they are headed out the door, “I can do better.”
Buying Existing vs. Building Your Own Business Read More
Several years ago I received a call from a pet owner wondering if I groom “evil Chihuahuas.” Her longhaired dog, Pepe, was banned from yet another grooming shop. It was suggested to her that Pepe would need sedation at a veterinarian’s office in order to be groomed.
Harmony in the Grooming Shop Read More
What if there was a certification for groomers that wasn’t based on perfect poodle top knots or beautiful bevels on a cocker leg, but on those oh-so-crucial everyday skills such as knowledge of canine behavior, anatomy, bathing techniques, safety, first aid, and ethical business practices, among other things?
Salon Details Certification Read More
Before I opened my own stationary pet salon, I used to daydream about what it would be like. I pictured myself caring for each dog as if they were my own. I pictured myself bathing and drying, scissoring and sculpting. In my head, I had a rack of organized bandannas, a shelf of quality shampoos, a drawer full of freshly sharpened shears, and most importantly, I had scores of satisfied customers.
Help Wanted Front Desk Frustration Read More